About
Lead with clarity, guide with fairness, and bring out the best in every member. This course equips managers and team leaders with the skills to not only oversee a team but to elevate its performance. Learn to run productive meetings using the 5B Chairing method, plan and document discussions effectively, and apply structured models for problem-solving and follow-up actions. You’ll master the art of praising and reprimanding with impact, using techniques like the Praise Sandwich to maintain morale while addressing performance gaps. Gain confidence in performance evaluation, practical counselling methods like the PRICE model, and learn how to turn every review or meeting into an opportunity for growth and alignment.
You can also join this program via the mobile app. Go to the app